Customer Service

Do you have a customer service number?
Yes, please dial 6661
Wed, 20 Jul, 2022 at 12:46 PM
Do you have WhatsApp on the website or the app in order to communicate with you?
Yes, please send message to 7812676767
Wed, 20 Jul, 2022 at 12:46 PM
Do you have an email address?
Yes, please send email to care@amal.com
Wed, 20 Jul, 2022 at 12:47 PM
What are the working days and hours of the customer service center?
currently 8/7 very soon 24/7
Wed, 20 Jul, 2022 at 12:47 PM
In the event of a need to cancel an order or make a replacement, is this done through the customer service center?
Cancellation need to contact call center. Returns, user can raise a request from the website to the call center. Replacements not allowed currently
Wed, 20 Jul, 2022 at 12:48 PM
In case of requesting more information or make specific inquiries, can we contact the customer service center?
Yes please dial 6661
Wed, 20 Jul, 2022 at 12:49 PM
In the event of a request to update or change my personal information, does that require contacting the customer service center?
Call center should not change customer details, should advise customer to do it themselves
Wed, 20 Jul, 2022 at 12:49 PM
Can we inquire or submit a complaint through Facebook or Instagram?
You can raise the complaint through online form from the website only , we are on entertaing complaints through social media
Wed, 20 Jul, 2022 at 12:52 PM