Amal Help
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Returns and Exchange
16
Create Return
What are the terms of return and replacement?
In the case of a damage to the received order, what are the steps taken for replacement or refund?
In case of return or replacement, are there any additional fees added or not?
What is the time limit during which I am entitled to replace or return?
View all 16
Payment Methods
5
Is the payment in cash only when the order arrives?
Is there an online method of payment using any international payment card?
In the case of paying in USD or in IQD, will the returned funds be in the same currency that I have paid with?
Do you have a special ‘Amal’ payment card that has special discounts when buying through it?
5. Does the company have a system of installment sales? And if so, what are the required conditions?
Customer Service
8
Do you have a customer service number?
Do you have WhatsApp on the website or the app in order to communicate with you?
Do you have an email address?
What are the working days and hours of the customer service center?
In the event of a need to cancel an order or make a replacement, is this done through the customer service center?
View all 8
Privacy Policy and Terms and Conditions
1
Is it possible to know the privacy policy, with terms and conditions of Amal?
Advertise on Amal
1
Does Amal provide an advertisements place for different activities? And if this service is available, does Amal also provide an advertisement design service, or can we display the advertisement that we designed?
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